Passion
Tourism, mountains, hospitality. Not a job, a vocation. That is what separates a correct service from a memorable one.
Founded in Tignes in 2017 by Johan Van Hengel. Today, 30 active concierge offices across 4 continents and a network growing every week.
In high school, with two partners, I start my first mountain travel agency. At 20 it is my first million, I sell and start again from scratch, alone this time.
A new network of travel agencies, ticketing and services, available across 400 points of sale in Europe.
The company is a success, but I start over from zero. Director of a Swiss IT services firm, then of the Tignes ski resort. Six years of tech and mountain, I come out more structured, with a different view of business and people.
Concierge service emerges as an obvious choice: an exploding market, strong client ties. I build 12 sites in 6 years. Only one thing is missing: scaling it into a network.
Yes Conciergerie becomes a network of independent franchisees. One brand, one method, shared tools, and the freedom to do business in your own territory.
The network opens a new franchise every week. France, Spain, Morocco, Mauritius, Reunion Island, Caribbean, Thailand. And this is only the beginning.
Tourism, mountains, hospitality. Not a job, a vocation. That is what separates a correct service from a memorable one.
Hotel standards on every detail. 47-point checklist, professional linen, quality control. No compromise on what travelers see.
A local team, not a distant platform. One that knows the town, the seasons, every property and every owner like a neighbor.
A network that grows while keeping its DNA. Demanding selection of franchisees, in-depth training, ongoing support. Size serving quality.
Born in the French Alps, the Yes Conciergerie network expanded along the Atlantic and Mediterranean coasts, then internationally: Spain, Morocco, Mauritius, Caribbean, Reunion Island, Thailand.
Each destination is run by an independent franchisee, trained at Yes Academy Paris, who applies the network’s standards while cultivating local specifics.
Our team is available for owners, future franchisees and the press.